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Maximizing Prospective Resident Engagement: The Power of Follow-Up in Apartment Communities
In the competitive market of apartment rentals, follow-up with prospective residents is a crucial component for success. Studies have shown that consumers often require multiple contacts, ranging from 8 to 12, before making a final decision. Recognizing this, Smart...
The ONE Thing: The Risk and Reward of Growing Huge Pumpkins by Plucking All but One Flower
In the world of competitive pumpkin growing, where farmers aim to produce the largest and most impressive pumpkins, there is a bold strategy employed by a select few: plucking all but one flower from the vine. These risk-taking farmers understand that to yield truly...
Enhancing Apartment Demonstrations: The Key to Successful Leasing and Sales
Apartment demonstrations play a crucial role in leasing and sales training within the rental property management industry. A skilled salesperson understands that an apartment demonstration entails much more than simply unlocking the door and letting the prospect...
The Power of Roadmapping: How Communication Transformed a Hospital Experience
In the world of customer service, effective communication holds immense power. It can shape the entire experience, leaving a lasting impact on both the service provider and the customer. Today, we will delve into a remarkable personal story that exemplifies the...
Attitude Reflects Leadership: How it Impacts Team Cohesion and Business Success
Attitude and leadership are intricately connected, and understanding their relationship is crucial for fostering team cohesion and achieving overall business success. Smart recently shared in an earlier post, 5 Key Takeaways from the AMP Leadership Retreat: Inspiring...
It Could Be Oprah!
One day while listening to the Back To Community podcast, I was captivated by the story of Paul Bronson, a serial entrepreneur who ventured into the world of matchmaking. Despite initially receiving only 7 to 10 views and subscribers per episode on his YouTube channel...
Unlocking the Value of Your Property: The Benefits of Conducting Apartment and Residence Surveys
Conducting apartment and residence surveys is an essential aspect of providing quality customer service and improving the overall value of a property. The insights gained from these surveys can help apartment operators identify areas of improvement, make informed...
Unlocking Success: The Significance of Reducing Apartment Turnover and Vacancy Loss
In the ever-evolving world of real estate, maximizing profitability is a goal that is consistently pursued by property owners and managers. One crucial aspect of achieving this objective lies in reducing apartment turnover and minimizing vacancy loss. By focusing on...
Unveiling the Hidden Struggles: Prioritizing Mental Health in Rental Property Management
In my 26 years of experience in rental property management, I have come to understand that this profession is not for the faint of heart. While the general public may not fully grasp the depth of our commitment, property professionals are deeply invested in the...
5 Key Takeaways from the AMP Leadership Retreat: Inspiring Insights for Property Management Success
The past 24 hours spent at the AMP Residential Leadership Retreat have left me filled with inspiration and valuable insights. As I reflect on the experience, I cannot help but share these five key takeaways that truly stood out and have the potential to propel...
