Get Smart
Blog
Maximizing the Potential of Apartment Mystery Shops: A Valuable Training Tool in Rental Property Management
In the competitive world of rental property management, maintaining high standards of service and customer satisfaction is crucial for success. To achieve this, property management companies employ various strategies, one of which is apartment mystery shopping....
From Browsing to Signing: How to Captivate Residents with Irresistible Apartment Listings
In today's digital era, where online platforms have become the primary source for apartment hunting, property owners and managers must adapt their marketing strategies to maximize their internet listings. By understanding what residents want and incorporating features...
Unlocking Property Management Success: Applying Gary Keller’s ‘The One Thing’ Principles for Extraordinary Results”
Gary Keller's book, "The One Thing: The Surprisingly Simple Truth Behind Extraordinary Results," presents a powerful concept that can be applied to various aspects of life, including property management. By focusing on one important task or objective, property...
Reducing Employee Turnover in Rental Property Management: Strategies for Success
Employee turnover is a significant issue in the rental property management industry. It can be costly for operators and can negatively impact resident satisfaction. According to surveys conducted by Swift Bunny, a company that provides employee feedback and engagement...
The Power of Partnership: How Maintenance and Office Teams Can Achieve Success in Rental Property Management
Maintenance and Office Teams: An Essential PartnershipIn rental property management, the maintenance team is responsible for ensuring that properties are well-maintained, repairs are completed in a timely manner, and tenants are satisfied with their living conditions....
A Home for All: The Urgent Need for Affordable Housing in Michigan
Michigan has a long history of commitment to providing safe and affordable housing to its residents. However, with the continued rise in housing prices, the state is facing an increasing need for affordable housing options. Professional property management has made a...
Why Answering the Phone is Essential for Rental Property Management Companies: The Impact on Sales and Reputation
In the rental property management industry, where competition is fierce, providing excellent customer service is essential to stand out. One crucial aspect of customer service is answering the phone promptly. However, many property management companies struggle with...
Bomb Threat Hero.
Dawn's exceptional display of integrity and quick thinking in the face of a bomb threat highlights her outstanding dedication to the safety and well-being of those in her care. When Dawn received a disturbing voicemail alerting her to a bomb planted in one of the...
Flexible Solutions for Property Management: Harnessing the Power of Temporary Staff
Temporary staff can play a crucial role in managing the day-to-day operations of rental properties, especially during peak seasons or when the permanent staff is unavailable due to unforeseen circumstances. Temporary employees can help fill in gaps in staffing and...
The Importance of Resident Retention
Resident retention is a crucial aspect of property management. It is essential for property managers to understand the resident life cycle and how it impacts the performance of the property. The resident life cycle in property management can be divided into four...
