In our Survival Boot Camp workshop, we delve into the art of dealing with difficult people, with a particular emphasis on empathetic listening. However, what about body language and positioning? Can they offer solutions to handling tricky situations, such as...
Survival Boot Camp, an interactive workshop created by Smart Apartment Solutions, is revolutionizing property management by offering an engaging and dynamic learning experience for property managers and their teams. This innovative program, developed in partnership...
One of my favorite concepts to discuss in a variety of our classes like Survival Boot Camp is the “big rocks” concept. If you’re not familiar with the big rock concept, it’s the idea that the big rocks in your life are your top priorities, such...
In the world of property management, effective time and resource management are crucial. As property managers, we know the challenges of balancing maintenance, resident satisfaction, and financial goals. That’s where Stephen R. Covey’s book, “First...
In Stephen Covey’s timeless work, “First Things First,” the concept of Big Rocks takes center stage as a powerful symbol of our most crucial priorities. Covey delves into the Eisenhower Matrix, a renowned time management tool that highlights the...