Description
This class focuses specifically in the impact of customer service in our industry and how it effects the bottom line. This course covers what customer service is, who is doing good, and my most favorite part a real understanding that customer service training isn’t one and done, it’s something you practice and improve on in every single interaction with your customer. Lastly we talk about body language and how to hone and use your Super Hero body language skills to positively impact the customer experience!
Reviews
There are no reviews yet.