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5 Tips To Keep Your Cool In Customer Service
Resident customer care can be a mine field but with these little tips you can be equipped to keep everyone happy and keep your cool while doing so. https://youtu.be/SzsrIoV_2vs Here are some tips for keeping your cool and keeping them cool during a bad customer care...
How To Get More Involved in Your Community Association
Want to make a difference? What to improve your community and attract the right people? Be a part of your apartment community association.
Resident Retention Ideas for Your Tenants
You have done all the hard work to get the tenants in the first place so why not work on them to retain them as well and save money by keeping them happy in the long term. [youtube https://www.youtube.com/watch?v=z77oyVYkrxM] As a resourceful property manager, (which...
Is Affordable Housing A Good Idea?
Affordable Housing is a hotly debated topic at the moment. The fine balance between access to properties, rent caps and market value vs profits, income and the ability to build more homes. We dive dive into this today. What's affordable housing? Housing policy is one...
On-boarding Made Easy with Our Online Staff Courses
Looking to supercharge your on-boarding and making it super easy? Make it simple and smart with our Smart solutions online on-boarding staff courses. GET SMART WORKSHOPS Just like the buildings you manage, it takes more than bricks and sticks to lay a solid...
You’ve Hired Us To Train Your Maintenance Staff – What Happens Next?
THANK YOU FOR HIRING US! So you finally took the plunge and hired us to help you level us your maintenance staff and offer on site training but what happens next? We will send out would of our smart staffer training team to assess your member so staffs competency...
What To Look For In A Commercial Property Management Company
Looking for a commercial property management team? You have your asset and you want to make sure you can make the most from that asset in the best and most efficient way possible. That is where we can help you but you also need to make sure you know what you are...
How To Train Your Maintenance Staff
The ongoing training of your maintenance staff helps to maximise your staffs potential and gives you more bang for your buck when it comes to staff flexibility and ability. We know that you may already have well training staff on site but we also offer the ability for...
Become a Mystery Shopper
We are always looking for ways to improve the quality of our services for ourselves and the communities we represent. That is why we do Mystery Shops with our Mystery Shoppers to learn our strengths and our weaknesses, and how to improve on them. We are always looking...
Maintenance Staff Training Solutions
Level up your maintenance staff training and get more from your team. Smart Apartment Solutions offer a service where we can come in and help your staff get even better. We will assess their skills, their needs and pull together a bespoke training program just for...
