Why Answering the Phone is Essential for Rental Property Management Companies: The Impact on Sales and Reputation
In the rental property management industry, where competition is fierce, providing excellent customer service is essential to stand out. One crucial aspect of customer service is answering the phone promptly. However, many property management companies struggle with...Bomb Threat Hero.
Dawn’s exceptional display of integrity and quick thinking in the face of a bomb threat highlights her outstanding dedication to the safety and well-being of those in her care. When Dawn received a disturbing voicemail alerting her to a bomb planted in one of...Flexible Solutions for Property Management: Harnessing the Power of Temporary Staff
Temporary staff can play a crucial role in managing the day-to-day operations of rental properties, especially during peak seasons or when the permanent staff is unavailable due to unforeseen circumstances. Temporary employees can help fill in gaps in staffing and...The Importance of Resident Retention
Resident retention is a crucial aspect of property management. It is essential for property managers to understand the resident life cycle and how it impacts the performance of the property. The resident life cycle in property management can be divided into four...