In the rental property management industry, where competition is fierce, providing excellent customer service is essential to stand out. One crucial aspect of customer service is answering the phone promptly. However, many property management companies struggle with...
Dawn’s exceptional display of integrity and quick thinking in the face of a bomb threat highlights her outstanding dedication to the safety and well-being of those in her care. When Dawn received a disturbing voicemail alerting her to a bomb planted in one of...
Temporary staff can play a crucial role in managing the day-to-day operations of rental properties, especially during peak seasons or when the permanent staff is unavailable due to unforeseen circumstances. Temporary employees can help fill in gaps in staffing and...
Resident retention is a crucial aspect of property management. It is essential for property managers to understand the resident life cycle and how it impacts the performance of the property. The resident life cycle in property management can be divided into four...
Short-form videos like TikTok, Reels, and YouTube Shorts have made a significant impact on the Rental Property Management industry by connecting to prospective renters in a more engaging way. According to a recent study, over 1 billion people use TikTok every month,...
Employee burnout is a growing concern in today’s workforce. It occurs when employees experience chronic stress, exhaustion, and a sense of detachment from their work. Burnout can lead to a decrease in productivity, increased absenteeism, and turnover. It can...