Workshops – Smart Apartment Solutions https://smartapartmentsolutions.com Just another 30 Lines site Mon, 29 Apr 2024 13:00:34 +0000 en-US hourly 1 https://wordpress.org/?v=6.6.1 https://smartapartmentsolutions.com/wp-content/uploads/2017/08/cropped-bulb-32x32.png Workshops – Smart Apartment Solutions https://smartapartmentsolutions.com 32 32 139937789 Virtual Reality Smart Leasing & Beyond https://smartapartmentsolutions.com/product/virtual-reality/ https://smartapartmentsolutions.com/product/virtual-reality/#respond Mon, 11 Jan 2021 16:48:54 +0000 https://smartapartmentsolutions.com/?post_type=product&p=6612 Are you looking for tips and trips to stay relevant in leasing virtually? Watch this one hour how to webinar with Smart Chick Megan Orser.

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]]> Are you looking for tips and trips to stay relevant in leasing virtually? Watch this one hour how to webinar with Smart Chick Megan Orser.

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]]> https://smartapartmentsolutions.com/product/virtual-reality/feed/ 0 6612 Fair Housing = Happy Housing https://smartapartmentsolutions.com/product/fair-housing-happy-housing/ https://smartapartmentsolutions.com/product/fair-housing-happy-housing/#respond Mon, 11 Jan 2021 16:40:31 +0000 https://smartapartmentsolutions.com/?post_type=product&p=6600 This class covers practical applications on how to deal with whoppers like “What Kind Of People Live Here?” and Hoarding remedial action plans to name a few.  We have been told by many, that this is the first non-boring Fair Housing class they have taken, and that they take a lot away.

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]]> When we authored this class originally in 2013 we partnered with Continental Management and shot 18 video scenario/reenactments with their staff on site.  8+ of those scenes are featured in the class and each and every month that we teach this class, a new conversation ensues.  This class covers practical applications on how to deal with whoppers like “What Kind Of People Live Here?” and Hoarding remedial action plans to name a few.  We have been told by many, that this is the first non-boring Fair Housing class they have taken, and that they take a lot away.

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]]> https://smartapartmentsolutions.com/product/fair-housing-happy-housing/feed/ 0 6600 ABC’s of Leasing https://smartapartmentsolutions.com/product/abcs-of-leasing/ https://smartapartmentsolutions.com/product/abcs-of-leasing/#respond Mon, 11 Jan 2021 16:25:43 +0000 https://smartapartmentsolutions.com/?post_type=product&p=6587 We wrote this course to cover the basics of what folks are graded on in a Mystery Shop.  We cover first impressions, completing the guest card, demonstrating the brochure, touring, closing the sale and follow up. This course covers the full resident cycle and is a great overall introduction or refresh on the industry.

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]]> We wrote this course to cover the basics of what folks are graded on in a Mystery Shop.  We cover first impressions, completing the guest card, demonstrating the brochure, touring, closing the sale and follow up. This course covers the full resident cycle and is a great overall introduction or refresh on the industry.

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]]> https://smartapartmentsolutions.com/product/abcs-of-leasing/feed/ 0 6587 It’s A Bird… It’s A Plane… It’s Great Customer Service! https://smartapartmentsolutions.com/product/its-a-bird-its-a-plane-its-great-customer-service/ https://smartapartmentsolutions.com/product/its-a-bird-its-a-plane-its-great-customer-service/#respond Mon, 11 Jan 2021 16:03:53 +0000 https://smartapartmentsolutions.com/?post_type=product&p=6573 This class focuses specifically in the impact of customer service in our industry and how it effects the bottom line.  This course covers what customer service is, who is doing good, and my most favorite part a real understanding that customer service training isn’t one and done, it’s something you practice and improve on in every single interaction with your customer.

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]]> This class focuses specifically in the impact of customer service in our industry and how it effects the bottom line.  This course covers what customer service is, who is doing good, and my most favorite part a real understanding that customer service training isn’t one and done, it’s something you practice and improve on in every single interaction with your customer.  Lastly we talk about body language and how to hone and use your Super Hero body language skills to positively impact the customer experience!

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]]> https://smartapartmentsolutions.com/product/its-a-bird-its-a-plane-its-great-customer-service/feed/ 0 6573 Workplace Harassment for Smarties https://smartapartmentsolutions.com/product/workplace-harassment-for-smarties/ https://smartapartmentsolutions.com/product/workplace-harassment-for-smarties/#respond Fri, 08 Jan 2021 20:40:13 +0000 https://smartapartmentsolutions.com/?post_type=product&p=6544 A comprehensive review of types of Harassment and Discrimination to meet compliance and best practices prevention. Workplace Violence and Bullying and are also topics discussed and important for all to understand and seek to prevent in any given workplace.

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]]> This is a comprehensive review of types of Harassment and Discrimination to meet compliance and best practices prevention. This webinar will cover definitions, examples, situations to consider and the processes related to submitting complaints and conducting investigations.  Workplace Violence and Bullying and are also topics discussed and important for all to understand and seek to prevent in any given workplace.

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]]> https://smartapartmentsolutions.com/product/workplace-harassment-for-smarties/feed/ 0 6544 SMARketing https://smartapartmentsolutions.com/product/smarketing/ https://smartapartmentsolutions.com/product/smarketing/#respond Wed, 28 Oct 2020 15:39:12 +0000 https://smartapartmentsolutions.com/?post_type=product&p=6381 Are you looking for marketing strategies beyond the basics? Stop looking and start SMARKeting! Whether you are at a conventional property, affordable property, lease-up, or even a distressed turn-around, Smart Girl Dawn and Smart Chick Megan will give you the tools to advance your community’s marketing and amplify your brand like never before!

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]]> Are you looking for marketing strategies beyond the basics?

Then stop looking and start SMARKeting! Whether you are at a conventional property, affordable property, lease-up, or even a distressed turn-around, Smart Girl Dawn and Smart Chick Megan will give you the tools to:

  • Determine your community’s changing demographics
  • Build effective outreach methods to maximize synergy with businesses and residents
  • Create Amenities your residents actually want
  • Advance your community’s marketing presence and amplify your brand
  • Track, delegate, and manage projects
  • Understand marketing math and enhance communication with ownership

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]]> https://smartapartmentsolutions.com/product/smarketing/feed/ 0 6381 Can You Speak Manager? https://smartapartmentsolutions.com/product/can-you-speak-manager/ https://smartapartmentsolutions.com/product/can-you-speak-manager/#respond Wed, 28 Oct 2020 14:50:58 +0000 https://smartapartmentsolutions.com/?post_type=product&p=6376 The biggest aspect to ensuring your on-site team is all on the same page is to make sure they are all speaking the same language. Smart Girl Megan will introduce you and your leasing superstars to the tools to become a savvy financial manager. You'll become much more in tune with how performance impacts your community’s profitability.

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]]> Does your leasing team ever give push back when trying to raise rents? Do they really understand how stale vacant units affect the profitability of the community?  When your leasing team doesn’t realize how their actions affect the financial health of the property, how can they possibly achieve all your goals?  The biggest aspect to ensuring your team is all on the same page is to make sure they are all speaking the same language.  Do they understand what their manager means when they say, “do you know what this does to my vacancy loss?” or “OMG, look at my economic occupancy!”

Smart Girl Megan will introduce you and your leasing superstars to the tools to begin approaching this multi-million-dollar asset as a savvy financial manager through the understanding of:

  • ROI
  • Vacancy loss
  • Turn costs
  • Budget prep
  • Economic occupancy
  • Net operating income

By signing up your teams to this webinar, they will become much more in tune with how their performance impacts their community’s profitability, as well as being more willing to embrace challenging goals created for them!

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]]> https://smartapartmentsolutions.com/product/can-you-speak-manager/feed/ 0 6376 Outreach for Smarties https://smartapartmentsolutions.com/product/outreach-for-smarties/ https://smartapartmentsolutions.com/product/outreach-for-smarties/#respond Wed, 28 Oct 2020 14:44:35 +0000 https://smartapartmentsolutions.com/?post_type=product&p=6372 Effective outreach marketing can drive traffic, improve your community’s reputation, and brand awareness. This one-of-a-kind course will leave you with confidence, inspiration, knowledge and the practical takeaways to build and maintain outreach success! 

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]]> Smart marketers know that effective outreach marketing can drive traffic, improve your community’s reputation, and brand awareness.

Effective Outreach Marketing is so much more than flyers left at local businesses; it is relationship building coupled with strategic planning.

This is a one-of-a-kind course that leave participants with confidence, inspiration, knowledge and the practical takeaways such as Outreach Logs and Reports to build and maintain outreach success! 

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]]> https://smartapartmentsolutions.com/product/outreach-for-smarties/feed/ 0 6372 Dealing with Difficult People https://smartapartmentsolutions.com/product/dealing-with-difficult-people/ https://smartapartmentsolutions.com/product/dealing-with-difficult-people/#respond Wed, 28 Oct 2020 14:32:25 +0000 https://smartapartmentsolutions.com/?post_type=product&p=6293 Ever been in a conversation that had your blood boiling? Dealing with conflict and difficult people is something we confront whether we are in the role of Property Manager,  In this information-packed session, we will present to you tools, techniques, and tricks to arm you with the skills to handle the most difficult of situations with poise, ease, and confidence.

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]]> Ever been in a conversation that had your blood boiling? Have you ripped out your hair and are ready to search e-bay for your own personal collection of voodoo dolls?

Dealing with conflict and difficult people is something we confront whether we are in the role of Property Manager, Leasing Professional or the service field. The stress of handling difficult people and tough situations can create a lack of productivity, poor attitude, and reluctance to come to work.

In this information-packed 30-minute session, we will present to you tools, techniques and tricks to help you become a confrontation crusader, arming you with the interpersonal skills to handle the most difficult of situations with poise, ease and confidence. Please join the Smart Team for this practical, must-have survival kit for dealing with difficult people.

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]]> https://smartapartmentsolutions.com/product/dealing-with-difficult-people/feed/ 0 6293 Dealing with the Media https://smartapartmentsolutions.com/product/dealing-with-the-media/ https://smartapartmentsolutions.com/product/dealing-with-the-media/#respond Wed, 28 Oct 2020 14:31:14 +0000 https://smartapartmentsolutions.com/?post_type=product&p=6292 If your brand’s reputation is under attack, are you prepared to deal with it in real time? Check out this workshop to learn how to anticipate and mitigate crises at your community or online!

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Dealing with the Media - A workshop by Smart Apartment Solutions

Dealing with the Media

$49

If your brand’s reputation is under attack, are you prepared to deal with it in real time? Check out this workshop to learn how to anticipate and mitigate crises at your community or online!

Category:

Assume your brand’s reputation is under attack right now. Are you prepared to deal with it in real time? If you hesitated even for a moment in answering that question, you’ll want to check out this webinar to learn how to anticipate and mitigate crises at your community or online!

Related products

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